Privacy Policy
Rayna: Secure Messaging • Effective date: July 20, 2026
This Privacy Policy explains what information Rayna: Secure Messaging (“Rayna”, “the app”, “we”, “us”) collects when you use our mobile application and related services (“Service”), how we use it, and the choices you have. By using the app, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Account information
When you create an account, we collect your phone number and/or email address (used to verify your identity via a one-time passcode, or via Google Sign-In), your display name, and, if you choose to add one, a profile photo.
Contacts
If you grant contacts permission, we upload the phone numbers in your device address book to our servers solely to determine which of your existing contacts already use Rayna, so we can show them to you. We do not use this information for any other purpose, and we do not share your contacts with anyone else.
Messages and media
We store the messages you send and receive so your conversation history is available across your devices, including text, photos, videos, GIFs, and voice messages. Media you send (photos, videos, voice messages, and status updates) is stored on our servers so it can be delivered to the intended recipient(s).
Status updates (“Stories”)
Photos or videos you post as a status update are visible to your contacts for 24 hours, after which they are automatically and permanently deleted from our servers, along with the record of who viewed them.
Calls
Voice and video calls are relayed in real time between participants using a third-party real-time communications provider (see Section 3). We do not record or store the audio or video content of your calls. We do store minimal call metadata (who called whom, call type, and duration) in your chat history as a call log entry.
Device and usage information
We collect a push-notification token from your device (via Firebase Cloud Messaging) so we can notify you of new messages and calls. We also store basic presence information — whether you're currently online and when you were last active — which is visible to your contacts unless you disable this in Settings.
2. How We Use Information
- To create and secure your account, and verify your identity;
- To deliver messages, media, calls, and status updates between you and your contacts;
- To show you which of your phone contacts are also on Rayna;
- To send you push notifications about new messages, calls, and status updates;
- To maintain and improve the reliability and security of the Service.
We do not sell your personal information, and we do not use your messages or media for advertising.
3. Third-Party Services
We rely on the following third parties to provide parts of the Service. Each processes only what's needed to perform its function:
| Provider | Purpose |
|---|---|
| Twilio | Delivers one-time passcodes via SMS for phone number verification. |
| Google (Firebase & Sign-In) | Push notification delivery, and optional "Continue with Google" sign-in. |
| Agora | Real-time relay of voice and video calls between participants. |
4. Data Retention
- Messages are retained to preserve your chat history, and are automatically purged from our servers 90 days after they have been read.
- Status updates (Stories) and the record of who viewed them are automatically deleted 24 hours after posting.
- If you delete your account (see Section 6), your profile, messages, and media are removed from our active systems.
5. Data Security
We use industry-standard measures to protect your information, including encrypted network connections (HTTPS/TLS) between the app and our servers and authenticated access to your account. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Choices and Rights
- Notification and presence settings — control read receipts, online status visibility, and notifications from the app's Settings screen.
- Account and data deletion — to request deletion of your account and associated data, email us at [email protected] from the address or phone number associated with your account. We will process deletion requests promptly.
- Access or correction — you can update your display name and profile photo at any time from your Profile screen, or contact us for other requests.
7. Children's Privacy
Rayna is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the effective date at the top of this page. Continued use of the Service after a change constitutes acceptance of the revised policy.
9. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at [email protected].
Rayna: Secure Messaging — this policy is written in plain language to describe our actual data practices and is not a substitute for legal advice.